🏛 Bank Transfer or Deposit
This payment method requires informing us of the payment by sending the payment receipt.
Step 1 - Find the invoice
Go to your invoices (opens in a new tab). Find the invoice you want to pay and click on the invoice.
Step 2 - Invoice number
You will need to copy the invoice number, as shown in the following screenshot.
Step 3 - Open support ticket
Now, open a support ticket here (opens in a new tab) indicating that you want to pay your invoice via bank transfer. Don't forget to mention the country from which you will be sending the transfer and the invoice number you copied earlier.
After opening the support ticket, we will provide you with the details and information to make the bank transfer according to your country and currency.
We don't have bank accounts in all countries, but we do have them in the majority. That's why it's necessary to open a support ticket.
Step 4 - Payment
Once you have received the details and information to make the bank transfer, you should send the total amount indicated in the invoice. The total amount will also be clarified in the support ticket. Remember to send the payment receipt in the previously opened support ticket to inform us that you have made the transfer.
✔ Great! Once we receive your payment receipt and validate it, we will send you an email confirming the payment and the activation of the service.